Technical Sales at Sensirion
Meeting customers in Shanghai, attending the CES trade fair in Las Vegas, joining development colleagues in Stäfa to discuss technical challenges, or researching market trends while on the road - as a technical salesperson, you handle a wide variety of tasks in an international, creative and high-tech work environment.
A multifaceted job
Working in Technical Sales means combining different skills to master this varied job. We accompanied five employees in their job. In this video series you will get an insight into their work.
- Technical knowhow: in order to understand the customer's needs and to offer an effective support, a deep understanding for technical issues is needed.
- Analytical skills: It is not only important to know the needs of each individual customer, but also to understand market-specific requirements in detail.
- Complex solutions: Bringing people together and managing the complexity of the solutions is central. Not only technical, but also strategic and financial aspects of a decision are considered.
- International cooperation: Maintaining a good relationship with our international customers is of central importance. To bridge the long distance between headquarters and customers, a good mix between online communication and face-to-face meetings is important.
- Development and responsibility: We take personal and professional development seriously. You can show initiative, make decisions and take on responsibility - from day one.
Job profiles in Technical Sales
Key Account Manager
As a key account manager, you will be responsible for the commercial and technical support of our key customers and the acquisition of new accounts. You will actively analyze the requirements of our international customers and work out complex, tailored solutions. Additionally, you will carry out regular market reviews and attend relevant trade fairs. As a link between the development and production departments and the customer, you will oversee the various development projects through to product maturity, and assist product management in the compilation of documents relating to sales.
Profile: Degree in a technical field (physics, electrical engineering, mechanical engineering)
Employee Testimonial: Michele Montinaro, Key Account Manager Smart Energy
As a market manager, you will be responsible for strategic planning and positioning of our company in the relevant market. You will carry out regular market reviews and work out concrete strategies to expand our position as a market leader. You will work closely with the relevant key account managers and exchange information regularly with colleagues from product management and marketing/communications. You will also serve your own customers.
Profile: Degree in a technical or scientific field (physics, electrical engineering, mechanical engineering)
As a product manager, you will monitor current customer and market needs and observe future trends in a dynamic market environment. You are the link between development and global sales, and will be responsible for sales-side support for various development projects. In addition to the definition of new sensor solutions, you will deal with existing products throughout their lifecycle. You define specifications, cost requirements and market strategies for each product. You will also lend your expertise to the various key account managers.
Profile: physics, electrical engineering, chemistry, mechanical engineering, interdisciplinary sciences
Employee Testimonial: Vincent Hess, Senior Product Manager Humidity
Inside Sales Manager
With your technical flair, inside sales managers boost our international operations and our constantly expanding inside sales team. You will look after our international customer relationships and constantly develop new ones. You will work closely with field sales staff in your own sales area, and support customer and sales partners on a range of issues. As the link between customers, field sales staff and our technical departments, you will collaborate on various internal and external sales projects. You will compile sales statistics, prepare for and review discussions with customers, and maintain our customer database.
Profile: commercial or technical training
Technical Customer Supporter
Your main task as a technical customer support agent is the support of existing customers for all standard Sensirion products. Technical support is crucial. You will be the first point of contact for written and telephone customer queries, and will advise our customers efficiently and expertly. You will also regularly draw up offers, accept orders and process various tasks.
Profile: Training in a technical field, technical business management